Pawside privacy policy

Pawside is a free community where people create pet profiles, share photos, videos and updates, and connect with other animal lovers. This policy explains what information Pawside collects, how it is used and shared, and the choices you have.

Accounts are for adults

Pawside accounts are for people aged 18 and older. Adults are welcome to share their family pets. When you first use member features, we ask you to confirm you are 18 or older and keep a record of that confirmation. We do not run an age-verification or parental-consent system, and we do not knowingly collect information from anyone under 18. Accounts for anyone under 18 may be removed. If you believe someone under 18 has an account, contact us at the address below.

Information we collect

• Account information: your email address and sign-in details when you sign in with an emailed code or with Google, and your 18+ confirmation.
• Pet profiles and posts: pet names, types, biographies, photos, videos and captions you choose to share.
• Community activity: comments, likes, follows, saved posts, accounts you block and notifications linked to your account.
• Reports: the reason and details you give when you report a post or comment, the account that sent the report and the reported item.
• Feedback: the message you send with the “Share feedback” form and, if you choose to give it, your email address. Feedback is emailed to the Pawside team.
• Technical information: information needed to run and secure the website, such as connection details and the sign-in identifiers kept in your browser.

Please take care not to include personal or sensitive information in pet profiles, photos, videos and posts.

Public content

Pet profiles, posts, photos, videos and comments are public. Anyone can see them, including visitors who are not signed in, except people you have blocked. Others may copy or share what they can see, so avoid posting anything you do not want to make public.

Reports are seen only by Pawside’s moderators. A reporter’s identity is never shown publicly.

How we use information

We use information to provide accounts and the community, show pet profiles and posts, support comments, follows, saves and blocks, deliver in-site notifications, review reports, read your feedback, protect the service and respond to your messages and requests.

Service providers

• Foundable hosts and runs the website and supports services such as sign-in and website email.
• Supabase provides account sign-in and stores Pawside’s data and uploaded videos.
• Google handles sign-in if you choose “Sign in with Google”.

These providers process information as needed to provide their services, under their own terms and privacy notices. We do not sell your personal information.

Advertising and cookies

Pawside does not show ads today. We plan to show ads through Google AdSense in the future. Ads will only appear once a consent message is in place where the law requires one. Until then, no advertising script is loaded and no ads are requested.

When ads are turned on:

• Google, as a third-party vendor, will use cookies to serve ads on Pawside.
• Google’s use of advertising cookies lets it and its partners serve ads to you based on your visits to Pawside and other websites on the internet.
• Google and its partners may use cookies, device identifiers and IP addresses to show, personalise and measure ads and to prevent fraud.

Your choices:

• Opt out of personalised advertising, or manage it, in Google’s My Ad Center or Google Ads Settings.
• Opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info.
• Learn how Google uses information from sites that use its services, and see Google’s ad technology partners.
• Where required, you will be asked for consent before ads use cookies, and you will be able to change your choice later.
• Your browser settings can block or delete cookies. Blocking storage the site needs may stop sign-in from working.

We will update this section when ads go live, including any other ad partners involved.

Deleting your account

You can delete your account yourself from My pet profile. You confirm before anything is removed. Deleting your account permanently removes from Pawside:

• your pet profiles, posts, photos and uploaded videos
• your comments, likes, follows and saved posts
• blocks you made and blocks of you
• your notifications and 18+ confirmation
• your sign-in account, which also signs you out everywhere

Reports you sent are kept for moderation, but they are no longer linked to your account. Feedback you sent is not linked to your account and is not deleted automatically; email us to have it removed. Copies that other people, search engines or other websites have already saved cannot be removed by Pawside.

Keeping information and security

We keep your information while your account is active, or until you delete it or the content. You can delete your own posts and comments at any time. Our service providers may keep backup copies for a time after deletion, according to their own schedules. We have not yet set fixed retention periods for reports, feedback or security records. We will update this policy when we do.

We limit access to private account information and reports. No online service can guarantee complete security.

Your rights and choices

You can edit your pet profile and delete your posts, comments and account using the controls on the site. Depending on where you live, you may also have the right to ask for access to your personal information, a copy of it, or to have it corrected or deleted. You may also have the right to object to or limit some uses of it, and to complain to your local data protection authority. To make a request, email us at the address below. We may need to confirm the request comes from you.

Contact

For privacy questions or requests, email hello@joinpawside.com.

Changes to this policy

We may update this policy as Pawside changes, including when advertising goes live. If we make an important change, we will post the updated policy on this page.